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Customer feedback has played an important part in Fridge Centre’s service since 1993. With over 480 five-star Google reviews, we’re proud that customers regularly recognise our helpful team, fast service, professional workmanship and willingness to go the extra mile. Their feedback helps us understand what we’re doing well while continuing to provide the level of service our customers expect.
From choosing a new appliance to arranging a repair, delivery or installation, our customers regularly highlight the people and service behind Fridge Centre.
Across hundreds of reviews, some of the most common reasons customers recommend us include:
Fast appliance sourcing, delivery and installation, often within hours.
Narrow entrances, difficult properties, upper floors and challenging access.
Customers regularly mention successful deliveries to flats and upper-floor properties.
Tight spaces, integrated appliances, unusual fittings and difficult connections.
Honest advice focused on fixing appliances where practical.
Delivery, installation and old appliance removal frequently handled together.
Many customers return for multiple appliances or ongoing support.
Personal advice and direct support from the showroom team.
Customers regularly praise careful fitting, testing and tidy workmanship.
Frequently mentioned both in the West Kilburn showroom and at customers' properties.
Our reviews reflect the approach we’ve taken as a family-run appliance business for more than 30 years: provide straightforward advice, treat people properly and find the most practical solution.
An appliance problem doesn’t always mean you need to buy a replacement. Our team provides practical advice based on the appliance and the problem, with professional appliance repairs available when a repair is the appropriate option.
Customers regularly mention honesty, helpful advice and the effort our team makes to solve problems without pushing unnecessary replacements.
“Elias is extremely honest, takes his job very seriously, and always delivers great service. He genuinely does his best to help customers save money and fix problems rather than pushing unnecessary replacements.”
Accomodators Limited
Getting a large appliance into place is not always straightforward. Customer reviews frequently mention our team’s professionalism during appliance delivery and installation, including properties with stairs, narrow entrances, upper floors and other access challenges.
Customers also highlight the care taken inside their homes, from handling appliances through tight spaces to completing installation, testing the appliance and clearing away afterwards.
“My go to engineers for appliances. Excellent service from start to finish. The engineers arrived on time, worked efficiently, and recently installed both an integrated washing machine and fridge freezer to a very high standard, which was a tricky installation because of the non standard units/fittings.
Communication was clear, and they left everything tidy with helpful instructions for the residents. As an estate agent, it’s great to have such reliable, professional engineers we can trust for future installations.”
Jeff G.
Our customers include homeowners buying or repairing an individual appliance as well as landlords, estate agents and property professionals who need dependable appliance support for managed properties.
Reviews from returning and professional customers frequently mention clear communication, punctuality and having a team they can rely on for future appliance requirements.
With sales, repairs, delivery, installation and removal available through Fridge Centre, customers can arrange several stages of the process through one business.
“Thank you to Fridge Centre Delivery Team 1 and Team 2 for the quick and professional delivery. My house is in a difficult location and several big companies refused to deliver to me because of it. The entrance is very narrow, which makes delivering large appliances extremely hard. Fridge Centre went the extra mile by sending two delivery teams to make sure everything went smoothly. I really appreciate the effort and great service.”
Nesma R.
We’re grateful to every customer who takes the time to share their experience. Read more feedback from customers who have used Fridge Centre for appliance sales, repairs, deliveries, installations and ongoing support.
Reviews aren’t simply about ratings. They help us understand the parts of our service customers value most and where we can continue improving.
Feedback helps our team maintain high standards across the customer journey, from the first conversation in our showroom or over the phone through to repairs, deliveries and installations at customers’ properties.
For a family business that has served London since 1993, hearing from returning customers and people who recommend us to friends, family, tenants and colleagues is particularly valuable.
If you’ve recently purchased an appliance or used our repair, delivery or installation services, we’d be grateful if you shared your experience. Your feedback helps our team and gives future customers a better idea of what to expect from Fridge Centre.
From choosing the right appliance to arranging repairs, delivery or professional installation, our team is here to provide practical advice and dependable support. Visit our West Kilburn showroom or get in touch to discuss what you need.
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